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Biweekly Platform Digest ​

Period: September 14, 2026 – September 28, 2026

Highlights ​

  • Introduced a new AI assistant that users can talk to in order to get information and complete tasks more efficiently, including handling Change Orders
  • Added a new Change Order approval workflow for General Contractors and Owners, now with a second approval step for multi-stage review
  • Made it faster to attach supporting documents by adding drag-and-drop file uploads to submittals and RFIs
  • Added the ability to create and manage a corresponding Sage job directly from a project, keeping project and accounting information aligned

Ernest API (4 releases) ​

Areas Affected: Media Library, Submittals, RFIs, Plan Sheets, Reports, Organization Settings, Mobile, Daily Logs, Observations, Objectives, Projects, Finance, User Roles, Notifications, Change Orders, AI Agents, Plans, Accounting Integrations, Bid Packages, File Management, Subcontractor Pay Applications, Portfolio, Payments, Subcontracts, RFIs & Submittals

Release on September 16, 2026 ​

  • Redesigned the media library with a refreshed layout and improved display on smaller screens, based on user feedback gathered during review. (Ticket)
  • Added the ability to drag and drop files to attach them to submittals and RFIs, making it quicker to add supporting documents. (Ticket)
  • Added new category options for organizing plan sheets. (Ticket)
  • RFI attachments are now included when bulk exporting RFIs to PDF, so all supporting files are captured in one export. (Ticket)
  • Added the ability to set an organization-level phone number and email address. (Ticket)
  • Improved syncing of tags and media reports created in the mobile app, so they reliably appear once synced. (Ticket)

Release on September 16, 2026 ​

  • Users can now create and manage a corresponding Sage job directly from a project, making it easier to keep project and accounting information aligned without switching systems. (Ticket)

Release on September 22, 2026 ​

  • Added a new Architect user role, and fixed an issue that could cause architect notification links to point to the wrong location. (Ticket)
  • Removed Slack as a notification delivery option and moved each notification type to its own independent delivery process, improving reliability and making it easier to manage notification settings going forward. (Ticket)
  • Clarified the wording used to describe notification settings for user roles, making it easier to understand what each setting controls. (Ticket)
  • Added a new Change Order approval workflow for General Contractors and Owners, including refinements based on design feedback and an updated Change Order status label. (Ticket)
  • Added support for distribution groups on Observations, so relevant team members are automatically notified when an Observation is created or updated. (Ticket)
  • Ensured every project now requires a name and a linked portfolio, preventing incomplete project records from being created. (Ticket)
  • Introduced a new AI Agent feature, including refinements from design review and a fix so the confirmation message for deleting an agent now appears correctly. (Ticket)
  • Fixed an issue that could prevent CAD-generated plan PDFs containing embedded links from loading correctly in the plan viewer. (Ticket)
  • Fixed an issue where media reports with missing photos or files could fail to generate AI summaries; those files are now skipped so the summary can still be created.

Release on September 25, 2026 ​

  • Improved the performance and reliability of search suggestions (autocomplete) across the platform. (Ticket)
  • Made internal improvements to how permission checks are enforced, with no visible change to functionality. (Ticket)
  • Performed internal system cleanup to improve platform performance. (Ticket)
  • Cleared out stale daily report data as part of routine system maintenance. (Ticket)
  • Added a second approval step to the Change Order approval workflow, allowing for multi-stage review before final sign-off. (Ticket)
  • Added the ability to share Observations with distribution groups, making it easier to route them to the right people. (Ticket)
  • Added sorting options for bid packages and improved navigation so your place in the list is preserved when moving between pages. (Ticket)
  • Fixed an issue where uploading files could fail due to a background search-indexing process; file uploads are now more reliable. (Ticket)
  • Added notifications for the subcontractor pay application approval workflow, alerting users when action is needed. (Ticket)
  • Fixed a display issue in the Portfolio project grid and removed unused internal functionality to improve reliability. (Ticket)
  • Updated the Media Library so comments apply to individual media files instead of the entire report, making feedback more precise. (Ticket)
  • Prevented users from naming recorded payments after connected ERP integrations, avoiding conflicts with accounting system data. (Ticket)
  • Enabled credit change order lines to be included on subcontract progress invoices, giving more flexibility when billing. (Ticket)
  • Updated RFI and submittal review email notifications to go only to the assigned reviewer, reducing unnecessary emails to other users. (PR)
  • Reverted the recent change to RFI and submittal review email notifications. (PR)

Ernest MCP Server (3 releases) ​

Areas Affected: Media, Reports, AI Assistant, Change Orders, Daily Reports, Media Library

Release on September 16, 2026 ​

  • Redesigned media reports for clearer, more reliable presentation of project photos and files, and fixed issues affecting media library search and management tools. (Ticket)
  • Strengthened internal quality checks around the digital reports search feature to help catch issues before they affect customers. (PR)

Release on September 22, 2026 ​

  • Introduced a new AI assistant within Ernest that users can interact with to get information and complete tasks more efficiently. (Ticket)
  • Fixed an issue that could cause errors when using the AI assistant to work with Change Orders. (Ticket)

Release on September 25, 2026 ​

  • Cleared out incorrect General Contractor log entries and put new rules in place to ensure logs are recorded correctly going forward. (Ticket)
  • Cleared out incorrect data from Daily Reports to restore accurate reporting. (Ticket)
  • Fixed an issue with how comments in the Media Library were syncing, so team feedback and discussion on media files now displays correctly. (Ticket)

Ernest NLS API (2 releases) ​

Areas Affected: AI Assistant, Platform, Daily Logs, Daily Reports, Documents, File Uploads, Email Approvals

Release on September 22, 2026 ​

  • Set up the list of actions the new AI assistant is permitted to perform, ensuring it can only take approved steps on a user's behalf. (Ticket)
  • Introduced an AI assistant within Ernest that can help users complete tasks more efficiently by understanding requests and taking action on their behalf. (Ticket)

Release on September 25, 2026 ​

  • Cleaned up General Contractor log data to remove outdated or incorrect entries, and added new rules to keep future log entries consistent and accurate. (Ticket)
  • Cleaned up Daily Report data to remove outdated or incorrect entries, improving accuracy going forward. (Ticket)
  • File uploads now process in the background instead of making users wait, so uploading and working with documents feels faster and smoother. (Ticket)
  • Removed the objective estimation feature from documents, simplifying the document experience. (Ticket)

Ernest Platform Release Notes