Notifications

This matrix lists Ernest API notification triggers and the Knock workflows that deliver them.

Source: Knock production workflows via read-only knock workflow pull
Generated: 2026-07-02T14:47:34.959Z
Coverage: 63 active mapped row(s), 4 mapped row(s) missing from Knock

The trigger and recipient columns describe how the Ernest API scopes each notification. The channel and status columns are read from the current Knock workflow definitions.

Historical snapshot: 2026-07-02T14-47-34-959Z

Office Management

Daily Reports

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-daily-report	Daily report submitted	In-app: Office Management feed Slack / chat: Slack channel	Project Managers on the project	Project role	Daily Report Submitted	Active	Unknown
update-daily-report	Daily report edited	In-app: Office Management feed	Project Managers on the project	Project role	Daily Report Edited	Active	Unknown

Change Orders

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-co	Change order created	In-app: Office Management feed Slack / chat: Slack channel	Project Managers on the project	Project role	Change Order created	Active	Unknown
update-co-status	Change order status changed to a notifiable status	In-app: Office Management feed Email: Email	Project Managers on the project and Admins	Project role and org user role	Change Order status changed to {status}	Active	Unknown

Subcontract Invoices

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-subcontract-invoice	Subcontract invoice created	In-app: Office Management feed	Project Managers on the project	Project role	Subcontract Invoice created	Active	Unknown
update-subcontract-invoice-status	Subcontract invoice changed to a notifiable status	In-app: Office Management feed Email: Email	Project Managers on the project and Admins	Project role and org user role	Subcontract Invoice status changed to {status}	Active	Unknown
update-subcontract-invoice-status-to-exception	Subcontract invoice unlocked for exception handling	In-app: Office Management feed Email: Email	Users tied to the subcontractor company on the project	Direct user IDs resolved from subcontractor company membership	Invoice unlocked; submit your pay application	Active	Unknown

Billing Window

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
billing-window-open	Project billing window opens	In-app: Office Management feed Email: Email	Subcontractor users on active subcontracts for the project	Direct user IDs resolved from project subcontractors	Billing window opened; submit before {closeDate}	Active	Unknown

Project Invoices

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-project-invoice	Project invoice created	In-app: Office Management feed	Project Managers on the project	Project role	Project Invoice created	Active	Unknown
update-project-invoice-status	Project invoice status changed	In-app: Office Management feed Email: Email	Project Managers on the project and Admins	Project role and org user role	Project Invoice status changed to {status}	Active	Unknown

Commodity Requests

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-commodity-request	Commodity material order requested	In-app: Office Management feed	Project Managers on the project plus Slack channel recipients	Project role and Knock channel object	Commodity Material Order Requested	Active	Unknown
update-commodity-request	Commodity material order updated	In-app: Office Management feed	Project Managers on the project plus Slack channel recipients	Project role and Knock channel object	Commodity Material Order Request Updated	Active	Unknown
commodity-request-quote-threshold	Commodity request quote threshold reached	Not configured	Configured commodity request stakeholders	Workflow-specific direct recipients	Commodity quote threshold reached	Missing in Knock	Missing in Knock

Lookaheads

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-lookahead	Two-week lookahead created	In-app: Office Management feed Slack / chat: Slack channel	Project Managers on the project	Project role	Two Week Lookahead Created	Active	Unknown
update-lookahead	Two-week lookahead edited	In-app: Office Management feed	Project Managers on the project	Project role	Two Week Lookahead Edited	Active	Unknown

Objectives

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-objectives	Objective created	In-app: Office Management feed	Project Managers on the project	Project role	Objective Created	Active	Unknown
update-objectives	Objective status updated	In-app: Office Management feed	Project Managers on the project	Project role	Objective Marked as {status}	Active	Unknown
update-objective-status-to-blocked	Objective marked as Blocked	In-app: Growth Management feed Slack / chat: Slack direct message	Project Managers on the project	Project role	Objective Marked as Blocked	Active	Unknown
comment-mention-on-objective	User mentioned in an objective comment	In-app: Office Management feed Slack / chat: Slack direct message	Mentioned users	Direct user IDs extracted from comment mentions	Tagged you in objective comment	Active	Unknown

Permits and Inspections

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-permits	Permit added	In-app: Office Management feed	Project Managers on the project	Project role	New Permit Added	Active	Unknown
generic-workflow-office-mgmt	Permit edited	In-app: Office Management feed	Project Managers on the project	Project role	Permit Edited	Active	Unknown
generic-workflow-office-mgmt	Inspection edited	In-app: Office Management feed	Project Managers on the project	Project role	Inspection Edited	Active	Unknown

Submittals

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow-office-mgmt	Submittal created	In-app: Office Management feed	Project Managers and Client Owners	Project role and org user role	Submittal Created	Active	Unknown
submittal-status-change	Submittal status changed to Submitted or Approved	Email: Email	Submittal assignee, and creator when approved	Direct user IDs	Submittal status updated to {status}	Active	Unknown

RFIs

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-rfi	RFI submitted	In-app: Office Management feed Slack / chat: Slack channel	Project Managers on the project	Project role	RFI submitted	Active	Unknown
update-rfi-status	RFI status changed in Office Management	In-app: Growth Management feed In-app: Office Management feed Slack / chat: Slack direct message Email: Email	Project Managers, Client Owners, and Admins	Project role and org user role	RFI status changed to {status}	Active	Unknown
update-rfi-response	Owner responded to RFI	Email: Email	Project Managers on the project	Project role	Owner responded to RFI	Active	Unknown

Media Library

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow-office-mgmt	Media uploaded	In-app: Office Management feed	Project Managers on the project	Project role	New Media Uploaded	Active	Unknown
comment-mention-on-media-library	User mentioned in media library comment	In-app: Office Management feed Slack / chat: Slack direct message	Mentioned users	Direct user IDs extracted from comment mentions	Tagged you in media library	Active	Unknown

As-Builts

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow-office-mgmt	As-built posted	In-app: Office Management feed	Project Managers on the project	Project role	New As-built Posted	Active	Unknown

Specialty Material Orders

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow-office-mgmt	Specialty material order requested or updated	In-app: Office Management feed	Project Managers on the project	Project role	Specialty Material Order Requested / Updated	Active	Unknown

Rental Equipment

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow-office-mgmt	Rental equipment requested or updated	In-app: Office Management feed	Project Managers on the project	Project role	Rental Equipment Requested / Updated	Active	Unknown

Observations

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-observation	Observation created	In-app: Office Management feed Email: Email	Project Managers, creator, and assignee when present	Project role and direct user IDs	Observation created	Active	Unknown
update-observation-status	Observation status updated	In-app: Office Management feed Email: Email	Project Managers, creator, and assignee when present	Project role and direct user IDs	Observation status changed to {status}	Active	Unknown

Growth Management

Bids

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-bid	Bid created	In-app: Growth Management feed Slack / chat: Slack channel	Account Executive owner, Project Manager when assigned, and ITB Slack channel	Direct user IDs and Knock channel object	New Bid Created	Active	Unknown
update-bid-status	Bid status changed	In-app: Growth Management feed Slack / chat: Slack direct message Slack / chat: Slack channel	Admins, Account Executive owner, or owner only depending on status	Org user role and direct user IDs	Bid status changed to {status}	Active	Unknown
bids-due-date	Bid due-date reminder	Not configured	Configured bid stakeholders and Slack channel	Direct user IDs and Knock channel object	Bid due date reminder	Missing in Knock	Missing in Knock
due-date-bids	Bid due-date reminder	Not configured	Deal owner, estimator, and Slack channel	Direct user IDs and Knock channel object	Bid due date reminder	Missing in Knock	Missing in Knock

RFIs

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-rfi-growth	RFI created in proposal context	In-app: Growth Management feed Slack / chat: Slack channel	Account Executive owner and Project Manager when assigned	Direct user IDs from bid record	RFI Created	Active	Unknown
update-rfi-status	RFI status changed in proposal context	In-app: Growth Management feed In-app: Office Management feed Slack / chat: Slack direct message Email: Email	Account Executive owner and Project Manager when assigned	Direct user IDs from bid record	RFI status changed to {status}	Active	Unknown

Bid Quotes

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
bid-quote-detail-updated	Quote response updated via app	In-app: Growth Management feed Email: Email	Account Executive owner and package creator	Direct user IDs	Quote Response Updated | App	Active	Unknown
bid-quote-request-submitted	Quote request submitted via portal	In-app: Growth Management feed Email: Email	Account Executive owner and package creator	Direct user IDs	Quote Response Updated | Portal	Active	Unknown

Notes

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
growth-create-note-slack-channel	Growth note created for Slack channel	Slack / chat: Slack channel	Configured Growth Slack channel	Knock channel object	Growth note created	Active	Unknown

Project Management

Quotes

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
project-quote-request-submitted	Subcontractor quote submitted via portal	In-app: Office Management feed Email: Email	Project Managers, package creator, and quote creator	Project role and direct user IDs	Quote Response Updated | Portal	Active	Unknown
project-quote-detail-updated	Project quote detail updated	In-app: Office Management feed Email: Email	Project Managers, package creator, and quote creator	Project role and direct user IDs	Quote response updated	Active	Unknown
project-vendor-quote-submission	Vendor quote submitted	Not configured	Project Managers and quote stakeholders	Project role and direct user IDs	Vendor quote submitted	Missing in Knock	Missing in Knock

Cross-App

Action Items

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
assigned-as-next-step-owner	User assigned as next step owner	In-app: Office Management feed In-app: Growth Management feed Slack / chat: Slack direct message Email: Email	Assigned user	Direct user ID	You are assigned as next step owner for Task: {name}	Active	Unknown
comment-mention-on-action-item	User mentioned in action item comment	In-app: Office Management feed In-app: Growth Management feed Slack / chat: Slack direct message Email: Email	Mentioned users	Direct user IDs extracted from comment mentions	Tagged you in an action item	Active	Unknown

Generic Comment Mention

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
comment-mention	User mentioned in a comment on a supported entity	Email: Email	Mentioned users	Direct user IDs extracted from comment mentions	You were mentioned in a comment	Active	Unknown

System

User Sync

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
sync-users	Knock user sync job reports status	Slack / chat: Slack channel	Configured Slack channel	Knock channel object	Knock user sync status	Active	Unknown

Unmapped Knock Workflows

Proposal Management, Comment, Communication Hub

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
communication-hub-comment	Not mapped to an Ernest API trigger yet	In-app: Growth Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Office Management, As-Built

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-as-built	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Office Management, Rental Equipment

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-rental-equipment	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown
update-rental-equipment	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Office Management, Specialty Request

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-specialty-request	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown
update-specialty-request	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Submittal, Office Management

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
create-submittal	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Filetree, Proposal Management, Comment

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
filetree-comment	Not mapped to an Ernest API trigger yet	In-app: Growth Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Uncategorized

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
generic-workflow	Not mapped to an Ernest API trigger yet	In-app: Growth Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Office Management, Budget Modification

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
submit-budget-modification	Not mapped to an Ernest API trigger yet	In-app: Office Management feed Email: Email	Review backend trigger usage	Unknown	{} just submitted {} Budget Modifications for Review.{} just submitted a Budget Modification for Review.	Active	Unknown
update-budget-modification-status	Not mapped to an Ernest API trigger yet	In-app: Office Management feed Email: Email	Review backend trigger usage	Unknown	{} just {} your {} Budget Modifications.{} just {} your Budget Modification.	Active	Unknown

Office Management, General Contractor Log

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
update-gcl-status	Not mapped to an Ernest API trigger yet	In-app: Office Management feed Email: Email	Review backend trigger usage	Unknown	{} just marked a GC Log for {} as {}	Active	Unknown

Office Management, Inspection Request

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
update-inspection-request	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Permit, Office Management

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
update-permit	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Subcontract Invoice

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
update-subcontract-invoice-compliance-status	Not mapped to an Ernest API trigger yet	In-app: Office Management feed Email: Email	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Subcontract Invoice, Project Invoice

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
update-subcontract-invoice-status-to-paid	Not mapped to an Ernest API trigger yet	In-app: Office Management feed Email: Email	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Office Management, Media Library

Workflow	Trigger / action	Channels	Recipients / roles	Role source	Message	Status	Last updated
upload-files-to-media-library	Not mapped to an Ernest API trigger yet	In-app: Office Management feed	Review backend trigger usage	Unknown	Hey {} 👋 - there's a new activity in your workspace.	Active	Unknown

Role Source Legend

Role source	Meaning
Project role	Recipients are resolved from project team role assignments, such as Project Manager.
Org user role	Recipients are resolved from organization-level roles, such as Admin or Client Owner.
Direct user IDs	Recipients are supplied directly from entity data, assignments, owners, or mentions.
Knock channel object	Recipients are configured channel objects in Knock, such as Slack channels.